FAQ

Do you take insurance?

Absolutely. We take most insurance cards and we will work with you on any requirements your insurance would need so you can get reimbursed. However, our system is set up so that we could electronically submit the bill to your insurance, and you would only have to pay the percentage that they tell us they would not cover. Most people like this option better. 

There are a few third party payers that we do not accept assignment of benefits from, so please inquire if we do accept your third party prior to receiving care.


 

Do you take credit cards?

Yes. You can make payments using Visa or Mastercard, but not American Express. You can also use debit card, cash or cheque.


 

Do you take new patients?

Yes! We love meeting new people. Our office caters to all ages, from the youngest to the oldest in your family. We appreciate it when you refer friends and family to see us too!


 

I’m not feeling any pain on my teeth, why should I see a dentist?

Certain conditions in the mouth do not bring about any pain. Cavities in particular, when small, do not bother patients. The deeper the cavity gets, the more likely it is to cause discomfort. It is important to see a dentist regularly so that any cavities that have just started will be caught early on and treated, before they cause any major problems.


 

How soon should I bring my child to see you?

We encourage parents to bring their children to a dentist as early as six months after the first tooth has erupted, or by 1 year of age.

A fun first visit is what we aim for, so that the child will learn to trust us enough to let us work inside their mouths. The earlier the dentist sees the child, the greater the chances that problems will be prevented. It also helps that you as parents start them early on with their dental hygiene, as that will make them comfortable with having somebody else other than themselves, (such as the dentist or hygienist) clean their teeth for them. Moreover, children do not have the same dexterity as the adults who can ensure a more thorough brushing and flossing.


 

How often should I visit for check up and cleaning?

Generally, we recommend for you to come for checkup and cleanings every six months. However, the frequency of your visit will still depend on how we assess your oral health needs to be. If there are any problems that we would need to monitor, we may suggest for you to come in more often that twice in a year, while if things are pretty stable then the visits could be less frequent.


 

Why do I need xrays?

When problems occur on teeth, its extent would not always be as evident as when we plainly look at the teeth themselves. Xrays will help us see the severity of the problem, and thus make a recommendation on the proper approach to addressing the issue.

More often than not, and xray is recommended once a tooth has become bothersome. Otherwise, we recommend that xrays be taken regularly every couple of years so that we can catch any problems early.


 

My child’s baby teeth will fall off anyway, why should I have them cleaned or filled?

While it is true that baby teeth shed off at a certain age, it does not mean that we should care for them any less than how we would care for a permanent tooth.

First, we should instill good oral hygiene practices as early as we can so that the child may learn how important it is to keep oral health in order to prevent problems.

Secondly, just like permanent teeth, baby teeth can get infected too. Not only will it be uncomfortable for the child, but infection will likely cause the developing tooth underneath to have irregularities on the surface. Some can be so severe that it renders the tooth more prone to getting a cavity.

When a baby tooth does get infected and needs to be pulled, the teeth adjacent to it may drift into the space meant for the permanent ones, causing them to come in crowded.


 

Does having sealants done for my child mean he would never have cavities?

Sealants are a very effective way or preventing cavities. They can only be placed on the biting surfaces of back teeth and sometimes on the palate side of the upper front teeth, which are the areas that are most susceptible. Because of the tooth’s anatomy, these areas may develop a cavity despite having very good oral hygiene. Being that cavities can start on any surface of the tooth, it is possible for him to develop cavities despite having a sealant. The surfaces that are second likely for them to start are the side surfaces that are closely adjacent to the tooth next to it, and the surface that is right by the gumline. They are easily preventable by good oral hygiene: flossing, and making sure that the toothbrush bristles reach the gumlines when brushing.

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